CTT ECOM Talk to Us
Get in Touch

Let’s talk about your store.

Have a question about our services, a project you’re planning, or partnering with us? Send us a message and a real person will get back to you — usually within 24–48 hours.

24–48h Reply Time·No Obligation First Call·Written Scope Before Work Begins·US-Registered· 24–48h Reply Time·No Obligation First Call·Written Scope Before Work Begins·US-Registered·

Address

1507 Rainbow Ave
Laramie, WY 82070
United States

Response Time

24–48 hours, every message read by a person

Team reviewing a project together on a laptop

Talk to the people who’ll actually do the work.

No sales team separate from delivery — the person you talk to is involved in scoping what happens next.

Send a Message

Tell us about your project.

We reply to all enquiries within 24–48 hours.


    What Happens Next

    From message to first call.

    No automated sales sequence — a real person reads every message.

    01

    You send a message

    2 minutes

    Tell us a bit about your store, brand, or project — even a rough description is enough to start with.

    02

    We read and reply

    24–48 hours

    A real person reviews what you sent and replies with next steps, or a few clarifying questions if needed.

    03

    We schedule a call

    If it’s a fit

    A short conversation to understand your situation properly before anything is scoped or quoted.

    04

    You get a written scope

    No obligation

    Clear deliverables and pricing model, yours to review — there’s no pressure to sign on the spot.

    Response times may run slightly longer around US public holidays — we’ll still confirm receipt of your message within the normal window.

    Before You Reach Out

    Quick answers.

    Is the first conversation free?

    Yes. There’s no charge and no obligation for the initial call — it’s to understand your situation, not to sell you something on the spot.

    What should I include in my message?

    A link to your store (if you have one), what you’re trying to achieve, and roughly what’s not working today. The more specific, the faster we can help.

    Do you work with businesses outside the US?

    Yes — many of the merchants we work with sell across borders. Tell us where you’re based and we’ll confirm fit on the call.

    I’m not sure which service I need. Can I still contact you?

    That’s normal — most people aren’t sure at first. Describe the problem, not the solution, and we’ll help figure out which service fits.

    Can I call instead of filling out the form?

    Yes, our phone number is listed above. Email or the form is usually faster for us to route to the right person, but either works.

    Do you sign NDAs before the first call?

    Not for the first conversation — we’ll discuss an NDA if it becomes relevant once we’re scoping something specific.